HEEDGROUP Blog

You can’t foster a creative digital presence overnight. Gaining traction across the internet requires a multifaceted approach with a detailed maturity model for guidance. What that maturity model looks like will vary depending slightly on the market you’re in, but in general you’ll want to focus on...

In our last blog , we explored the value of chatbots—little computer programs that reliably communicate with customers on your behalf, freeing your Marketing and Customer Service teams to focus on higher-level tasks.