HEEDGROUP Blog

In our last blog , we explored the value of chatbots—little computer programs that reliably communicate with customers on your behalf, freeing your Marketing and Customer Service teams to focus on higher-level tasks.

Through the aid of artificial intelligence and natural language processing, bots are quickly becoming the way of the future for developing more effective sales and marketing tactics. They are easy to program and use, automate business processes, and work wonders for improving the customer service...